How to Book at Virunga Homestay
Reserving your stay at Virunga Homestay is simple, secure, and rewarding. We provide flexible booking options and ensure you enjoy exclusive savings when you book directly with us.
1. Book via Email
Send your request to virungahomestay@gmail.com, and our reservations team will quickly assist you with availability, room preferences, and booking details.
2. Book via WhatsApp or Call
Contact us directly on WhatsApp or by phone at +250 784 513 435. Whether by message or call, you will receive fast responses, real-time support, and immediate booking confirmation.
3. Unlock Direct Booking Discounts
Guests who book directly through our email or WhatsApp/phone enjoy exclusive discounts and special rates not offered on external booking platforms. This guarantees you the best price for your stay.
4. Secure Your Reservation
After confirming your booking, you will receive an official confirmation with details of our deposit and payment methods, ensuring your stay is reserved with confidence.
Why Choose Direct Booking at Virunga Homestay?
- Best Price Guarantee – Save more with huge direct-booking discounts.
- Faster Service – Instant replies and seamless confirmations.
- Personalized Care – Direct contact with our team for customized arrangements.
- Exclusive Benefits – Priority room allocation, dining flexibility, and support for local activities.
Virunga Ecotours – Client Payment Methods & Currency Acceptance
At Virunga Ecotours, we provide a secure, transparent, and internationally compatible payment system designed to accommodate clients from different regions. Our structure ensures flexibility while maintaining professional financial standards for tourism operations across the Virunga Massif.
Accepted Currencies
- US Dollars (USD): Standard international currency for safari and ecotour payments.
- Euros (EUR): Widely accepted for European clients.
- Pounds Sterling (GBP): Payments in British Pounds are accepted for UK-based clients and agencies.
- Rwandan Francs (RWF): Local currency accepted for in-country transactions, additional services, and small balances.
Authorized Payment Methods
1. International Bank Transfers (SWIFT/IBAN):
- Recommended for deposits and large payments.
- Clients are responsible for covering their own bank charges.
- Funds are confirmed only once received in full in our account.
2. Credit & Debit Cards:
- Major cards accepted: Visa, Mastercard, and American Express.
- Online payments processed with encryption and 3D-Secure authentication.
- Fast confirmation and global accessibility.
3. Mobile Money Services:
- MTN Mobile Money and Airtel Money available for regional clients.
- Convenient option for East African residents and last-minute payments.
4. Cash Transactions:
- Accepted in USD, EUR, GBP, and RWF for onsite payments.
- USD notes must be clean, undamaged, and issued from 2009 onwards to meet bank regulations.
Payment Conditions
- Deposit Requirement: A non-refundable deposit of 30–50% is mandatory upon booking to secure permits, accommodations, and services.
- Balance Settlement: Full balance is due no later than 30 days before tour commencement.
- Short-Notice Bookings: Reservations made within 30 days of departure require 100% upfront payment.
Confirmation & Documentation
- Every transaction is followed by an official electronic receipt.
- Reservations are considered valid and confirmed only after the deposit is successfully received and acknowledged by the finance department.