Reservations

Booking & Payments

How to Book

Your Stay Starts Here

Reserving your stay at Virunga Homestay is simple, secure, and rewarding. We provide flexible booking options and ensure you enjoy exclusive savings when you book directly with us.

01

Book via Email

Send your request to virungahomestay@gmail.com, and our reservations team will quickly assist you with availability, room preferences, and booking details.

Send Email
02

Book via WhatsApp or Call

Contact us directly on WhatsApp or by phone at +250 784 513 435. Whether by message or call, you'll receive fast responses, real-time support, and immediate booking confirmation.

03

Unlock Direct Booking Discounts

Guests who book directly through our email or WhatsApp/phone enjoy exclusive discounts and special rates not offered on external booking platforms. This guarantees you the best price for your stay.

04

Secure Your Reservation

After confirming your booking, you'll receive an official confirmation with details of our deposit and payment methods, ensuring your stay is reserved with confidence.

Why Choose Direct Booking?

Best Price Guarantee

Save more with huge direct-booking discounts.

Faster Service

Instant replies and seamless confirmations.

Personalized Care

Direct contact with our team for customized arrangements.

Exclusive Benefits

Priority room allocation, dining flexibility, and local activity support.

Payment Methods

Client Payment Methods & Currency

We provide a secure, transparent, and internationally compatible payment system designed to accommodate clients from different regions.

Accepted Currencies

$
US Dollars (USD)

Standard international currency for safari and ecotour payments.

Euros (EUR)

Widely accepted for European clients.

£
Pounds Sterling (GBP)

Accepted for UK-based clients and agencies.

Fr
Rwandan Francs (RWF)

Local currency for in-country transactions and small balances.

Bank Transfers SWIFT / IBAN

  • Recommended for deposits and large payments.
  • Clients responsible for covering their own bank charges.
  • Funds confirmed once received in full in our account.

Credit & Debit Cards

  • Visa, Mastercard, and American Express accepted.
  • Encrypted with 3D-Secure authentication.
  • Fast confirmation and global accessibility.

Mobile Money

  • MTN Mobile Money and Airtel Money available.
  • Convenient for East African residents and last-minute payments.

Cash Transactions

  • Accepted in USD, EUR, GBP, and RWF for onsite payments.
  • USD notes must be clean, undamaged, and issued from 2009 onwards.

Payment Conditions & Confirmation

30–50%
Deposit Requirement

A non-refundable deposit is mandatory upon booking to secure permits, accommodations, and services.

30 days
Balance Settlement

Full balance is due no later than 30 days before tour commencement.

100%
Short-Notice Bookings

Reservations within 30 days of departure require full upfront payment.

Confirmation

Every transaction is followed by an official electronic receipt. Reservations are confirmed after the deposit is received.

Ready to Reserve Your Stay?

Contact us today and enjoy exclusive direct booking discounts.

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